Changelog

Novedades del producto y de la API

Notas de versión de OrionPay para comercios e integradores, de las más recientes a las más antiguasLas notas de versión se publican en inglés.

August 2026

Get warned before a refund happens — and stop delivering

Aug 3

New webhook event payment.refund_pending: the PIX provider now warns us in advance when it is going to refund a payment it already received (risk or compliance reasons). It fires ahead of payment.refunded — about 2 hours earlier on average, and up to 3 days when the provider holds the amount first (the expected date comes in expectedRefundAt).
The payload carries rejectionReasons, the provider's own reason code — for example PAYER_MISMATCH when the paying account's document differs from the one the QR was locked to, or BLOCKED_USER. This is the provider's declared reason, not our inferred refundReasonDetail.
Buyer access is now revoked automatically. On sales with a DePix delay window, buyer access is granted at PIX confirmation, before settlement. If the provider then announces a refund, we cancel the purchase and revoke the access — the event reports accessRevoked: true so you can reverse fulfillment on your side too.
Sales that receive the warning before access is granted are no longer released at all: the deposit stays pending until the refund lands, instead of delivering the product against money that goes back to the payer.
See the payment.refund_pending event in the API docs for the full payload.

July 2026

Know why a PIX deposit was refunded — and re-engage the payer

Jul 24

The payment.refunded webhook now includes refundReasonDetail, a machine-readable reason for the refund: med_chargeback, cpf_mismatch, cnpj_mismatch, spam_like, user_blocked, or payer_refused.
Every refund now also carries payerEuid, a stable pseudonymous ID of the bank account that paid. Use it to correlate refunds from the same payer — for example, to issue a fresh QR code so the customer can pay again from the same account, or to block repeat offenders — without ever handling their personal identity.
On document-mismatch refunds (cpf_mismatch / cnpj_mismatch), the payload additionally includes the payer's name and tax ID so you can reconcile against the document typed at checkout. CPFs are always masked (***.999.999-**); company/PSP CNPJs are sent in full, as they are public registry data.
See the payment.refunded event in the API docs for full payload examples.

These release notes are now public

Jul 24

What's New is now published at pay.orion.moe/changelog, with the latest highlights also shown on the status page.

June 2026

Failed swaps are refunded automatically

Jun 27

If a currency swap fails before any funds leave your wallet, your balance is now returned to you automatically.
No support ticket or manual review needed for these pre-transfer failures — your money is available again right away.

New API guide for developers

Jun 27

A complete API integration guide is now available for developers and partners, with copy-paste code examples.
Covers generating PIX charges, selling products, payment-link checkout, and managing buyer access.
Documents secure, signed webhook notifications so your system can react automatically when a payment is received.

Smoother updates — no manual refresh

Jun 24

The web app now updates itself automatically after we release a new version, so you no longer need to hard-refresh the page.
If a page fails to load right after an update, it quietly reloads on its own and shows a brief "updating" indicator instead of an error screen.

Payer identification on PIX deposits

Jun 24

PIX deposits can now record the payer's tax ID (CPF/CNPJ), strengthening compliance and fraud protection.
When a deposit includes the payer's document, it is securely stored and masked in our systems.
Merchants can supply or collect the customer's CPF at checkout; payment links let customers enter it themselves.

WhatsApp support on every page

Jun 19

A floating WhatsApp button is now available across the site for quick access to OrionPay support.

More reliable PIX withdrawals

Jun 18

PIX withdrawals that briefly time out before any funds move are now retried automatically, so a temporary slowdown no longer fails the withdrawal.
This reduces cases where a withdrawal got stuck and had to be re-submitted by hand.
The retry only triggers when it's verified that no payment was sent, so there is no risk of paying twice.

Faster buyer access after payment

Jun 8

Buyers now get access to digital products as soon as their PIX payment is confirmed, instead of waiting for the full payment-clearing window.
The buyer's access link and the "access granted" notification to your store are sent right after confirmation.
Seller payouts continue to follow the normal settlement process, keeping payment protection in place.

Faster payment confirmation

Jun 5

PIX deposits that were briefly held for processing now have their payment confirmed and reflected in your dashboard noticeably sooner.
You and your customers get the "payment received" notification faster after the PIX is paid.
This speeds up when a payment shows as confirmed; any applicable holding period before funds become available is unchanged.

May 2026

Simpler plans: Basic and Business

May 22

Pricing is now two clear options: a free Basic plan and a paid Business plan.
Business unlocks merchant tools — product sales, invitations, and API & webhook access.
You can upgrade to Business at any time directly from your account.

Now available in 5 languages

May 19

The homepage, login and sign-up screens, and the Plans page are now available in Portuguese, English, Spanish, French, and Chinese.
Choose your preferred language to navigate account creation and pricing in the language you're most comfortable with.

Richer crypto balances on the dashboard

May 16

The crypto overview now shows each token's balance individually alongside the donut chart.
L-BTC and USDt balances are valued in Brazilian reais using live pricing from the Liquid Network.
A new selector lets you view your total balance denominated in DePIX, L-BTC, or USDt.

Orion Pay

Changelog

Novedades del producto y de la API

Notas de versión de OrionPay para comercios e integradores, de las más recientes a las más antiguasLas notas de versión se publican en inglés.

August 2026

Get warned before a refund happens — and stop delivering

Aug 3

New webhook event payment.refund_pending: the PIX provider now warns us in advance when it is going to refund a payment it already received (risk or compliance reasons). It fires ahead of payment.refunded — about 2 hours earlier on average, and up to 3 days when the provider holds the amount first (the expected date comes in expectedRefundAt).
The payload carries rejectionReasons, the provider's own reason code — for example PAYER_MISMATCH when the paying account's document differs from the one the QR was locked to, or BLOCKED_USER. This is the provider's declared reason, not our inferred refundReasonDetail.
Buyer access is now revoked automatically. On sales with a DePix delay window, buyer access is granted at PIX confirmation, before settlement. If the provider then announces a refund, we cancel the purchase and revoke the access — the event reports accessRevoked: true so you can reverse fulfillment on your side too.
Sales that receive the warning before access is granted are no longer released at all: the deposit stays pending until the refund lands, instead of delivering the product against money that goes back to the payer.
See the payment.refund_pending event in the API docs for the full payload.

July 2026

Know why a PIX deposit was refunded — and re-engage the payer

Jul 24

The payment.refunded webhook now includes refundReasonDetail, a machine-readable reason for the refund: med_chargeback, cpf_mismatch, cnpj_mismatch, spam_like, user_blocked, or payer_refused.
Every refund now also carries payerEuid, a stable pseudonymous ID of the bank account that paid. Use it to correlate refunds from the same payer — for example, to issue a fresh QR code so the customer can pay again from the same account, or to block repeat offenders — without ever handling their personal identity.
On document-mismatch refunds (cpf_mismatch / cnpj_mismatch), the payload additionally includes the payer's name and tax ID so you can reconcile against the document typed at checkout. CPFs are always masked (***.999.999-**); company/PSP CNPJs are sent in full, as they are public registry data.
See the payment.refunded event in the API docs for full payload examples.

These release notes are now public

Jul 24

What's New is now published at pay.orion.moe/changelog, with the latest highlights also shown on the status page.

June 2026

Failed swaps are refunded automatically

Jun 27

If a currency swap fails before any funds leave your wallet, your balance is now returned to you automatically.
No support ticket or manual review needed for these pre-transfer failures — your money is available again right away.

New API guide for developers

Jun 27

A complete API integration guide is now available for developers and partners, with copy-paste code examples.
Covers generating PIX charges, selling products, payment-link checkout, and managing buyer access.
Documents secure, signed webhook notifications so your system can react automatically when a payment is received.

Smoother updates — no manual refresh

Jun 24

The web app now updates itself automatically after we release a new version, so you no longer need to hard-refresh the page.
If a page fails to load right after an update, it quietly reloads on its own and shows a brief "updating" indicator instead of an error screen.

Payer identification on PIX deposits

Jun 24

PIX deposits can now record the payer's tax ID (CPF/CNPJ), strengthening compliance and fraud protection.
When a deposit includes the payer's document, it is securely stored and masked in our systems.
Merchants can supply or collect the customer's CPF at checkout; payment links let customers enter it themselves.

WhatsApp support on every page

Jun 19

A floating WhatsApp button is now available across the site for quick access to OrionPay support.

More reliable PIX withdrawals

Jun 18

PIX withdrawals that briefly time out before any funds move are now retried automatically, so a temporary slowdown no longer fails the withdrawal.
This reduces cases where a withdrawal got stuck and had to be re-submitted by hand.
The retry only triggers when it's verified that no payment was sent, so there is no risk of paying twice.

Faster buyer access after payment

Jun 8

Buyers now get access to digital products as soon as their PIX payment is confirmed, instead of waiting for the full payment-clearing window.
The buyer's access link and the "access granted" notification to your store are sent right after confirmation.
Seller payouts continue to follow the normal settlement process, keeping payment protection in place.

Faster payment confirmation

Jun 5

PIX deposits that were briefly held for processing now have their payment confirmed and reflected in your dashboard noticeably sooner.
You and your customers get the "payment received" notification faster after the PIX is paid.
This speeds up when a payment shows as confirmed; any applicable holding period before funds become available is unchanged.

May 2026

Simpler plans: Basic and Business

May 22

Pricing is now two clear options: a free Basic plan and a paid Business plan.
Business unlocks merchant tools — product sales, invitations, and API & webhook access.
You can upgrade to Business at any time directly from your account.

Now available in 5 languages

May 19

The homepage, login and sign-up screens, and the Plans page are now available in Portuguese, English, Spanish, French, and Chinese.
Choose your preferred language to navigate account creation and pricing in the language you're most comfortable with.

Richer crypto balances on the dashboard

May 16

The crypto overview now shows each token's balance individually alongside the donut chart.
L-BTC and USDt balances are valued in Brazilian reais using live pricing from the Liquid Network.
A new selector lets you view your total balance denominated in DePIX, L-BTC, or USDt.

What's New — OrionPay